A Grievance Redressal Cell (https://www.unigoa.ac.in/uploads/confg_docs/20231201.043028~GRIEVANCE_REDRESS_23.pdf) has been established
by formation of a group of members on the committee at the University to ensure efficient and non-biased handling
the students' grievances and develop and maintain a harmonious educational atmosphere.
A aggrieved student having grievance(s) for any of the following may seek justice by lodging complaint on the UGC's
website (http://www.ugc.ac.in/grievance/) under UGC (Grievance Redressal) Regulations 2012 or UGC (Promotion
of Equity in Higher Education institutions, Regulations, 2012):
- making admission contrary to merit determined in accordance with the declared admission policy of the
institute
- irregularity in the admission process adopted by the institute;
- refusing admission in accordance with the declared admission policy of the institute
- non publication of prospectus, as specified
- publishing any information in the prospectus, which is false or misleading, and not based on facts
- withhold or refuse to return any document in the form of certificates of degree, diploma or any other award
or other document deposited with it by a person for the purpose of seeking admission in such institution,
with a view to induce or compel such person to pay any fee or fees in respect of any course or program of
study which such person does not intend to pursue
- demand of money in excess of that specified in the declared admission policy or approved by the
competent authority to be charged by such institution
- breach of the policy for reservation in admission as may be applicable
- complaints, of alleged discrimination of students, from the Scheduled Castes, the Scheduled Tribes, Other
Backward Classes, Women, Minority or Disabled categories
- non-payment or delay in payment of scholarships to any student that such institution is committed, under
the conditions imposed by University Grants Commission, or by any other authority
- delay in conduct of examinations or declaration of results beyond that specified in the academic calendar
- on provision of student amenities as may have been promised or required to be provided by the institution
- denial of quality education as promised at the time of admission or required to be provided
- non transparent or unfair evaluation practices
- harassment and victimisation of students, including sexual harassment.
Special Grievance cell has been established to handle grievances of the students related to examination activities arising due to the pandemic.
